Frequently Asked Questions
Confucius: “The man who asks a question is a fool for a minute, the man who does not ask is a fool for life”1. What services does JHPMCO provide?
We offer a comprehensive range of property management services, including landscaping, maintenance, rent collection, tenant screening, short-term rental management (e.g., Airbnb), property inspections, and financial reporting. Visit our Services page for the full list.
2. How do I get a quote for property management services?
You can request a quote directly through our website by completing the Request a Quote form. Provide your property's details, and we’ll get back to you promptly with a customized proposal.
3. Does JHPMCO handle short-term rentals like Airbnb?
Yes, we specialize in short-term rental property management, including guest onboarding, maintenance, and compliance with platform standards.
4. What areas does JHPMCO serve?
We provide services across Jamaica, with a focus on Kingston, St. Ann, and St. Mary. Contact us to see if we can assist in your specific location.
5. How do you handle tenant disputes or complaints?
We have a clear dispute resolution policy in place to ensure issues are addressed promptly and fairly. Visit our Dispute Resolution section or contact us for more details.
6. How does JHPMCO ensure properties are well-maintained?
Our routine property inspections and dedicated maintenance teams ensure your property remains in top condition. We also utilize technology to track and schedule maintenance tasks efficiently.
7. Can you help with finding and screening tenants?
Absolutely. We offer tenant placement and screening services to ensure you get reliable tenants who meet your requirements.
8. What is included in financial reporting services?
Our financial reporting includes budget management, expense tracking, rent collection summaries, and detailed reports to help you stay informed about your property's performance.
9. What makes JHPMCO different from other property management companies?
With over 20 years of expertise, a client-first approach, and a commitment to innovation, we deliver reliable, tailored property management solutions. Our 365-day accessibility ensures your peace of mind.
10. How do I get started with JHPMCO?
Simply contact us via phone at 876-509-6613 or email us at info@jhpmco.com, or fill out our Needs Analysis Form online to discuss your property’s unique requirements.
11. What is included in "JHPMCO At.Your Service"?
"JHPMCO At.Your Service" is a premium property management package tailored to meet your specific needs. This includes:
- Plumbing Services: Repairs, maintenance, and installations.
- Electrical Services: Troubleshooting, wiring, and upgrades.
- Solar Water Heater Maintenance: Cleaning, servicing, and repairs to ensure energy efficiency.
- Air-Conditioning Services: Installation, regular servicing, and emergency repairs.
- Pest Control: Comprehensive solutions to prevent and eliminate pest infestations.
Plus, 24/7 support and access to our team of reliable maintenance professionals.
We are here to ensure your property is always in top condition. Contact us to learn more or customize your package!
12. Can JHPMCO manage strata and gated communities?
Yes, JHPMCO specializes in managing strata and gated communities, ensuring a harmonious and well-maintained environment for residents. Our services include:
- Administrative Support: Assisting with record-keeping, meetings, and compliance with strata regulations.
- Community Management: Handling maintenance, landscaping, security, and vendor coordination.
- Resident Support: Addressing complaints, managing communication, and enforcing community rules.
Financial Oversight: Budget management, expense tracking, and collection of fees or dues.
We work closely with residents and boards to deliver seamless management and a thriving community experience.